This page is for groups planning to visit Shakespeare’s Globe in London – it covers how to prepare for your trip, what to do when you arrive and what the visit may be like.
If you have an existing Guided Tours group booking, you will already have been in close contact with our Group Bookings team and have received a copy of your terms & conditions. If you would like to discuss your booking further, or if you have any questions about the information below, please contact us in advance of your visit.
THINGS TO DO
Not yet booked your group’s trip to Shakespeare’s Globe?
VISITING A TOUR
Payments for all group visits are to be made a minimum of 28 days prior to the visit and are non-refundable. Details for how to make payment can be found on your confirmation email – you will receive this once you have made a booking..
When you arrive
Please come to the entrance by the Groundling Gates on Bankside (SE1 9DT, opposite the river) where a staff member will greet you at an outdoor information pod.
Arrive at least 15 minutes before your tour. If you are running late please call us on 020 7401 9919 – late arrival may mean that we cannot reschedule your tour. Tours last approximately 50 minutes.
Tickets will not be posted to you and you will be emailed one digital ticket for your entire group for us to scan when you arrive.
Tours are led in English. You are welcome to bring a translator with you.
We can arrange for basic fact sheets to be available in English, French, German, Italian, Spanish, Chinese, Japanese or Russian – just let us know in advance.
If you would like to visit us in advance of bringing a group, to explore our space in advance,, please let us know
We continue to follow government guidance on COVID-19 safety measures and will update this area accordingly with the latest information.
For wheelchair users
All areas of Shakespeare’s Globe are wheelchair accessible with ramps and lifts available.
For Deaf people or those with hearing loss
We can offer a written transcript covering basic tour information in English for all hearing impaired visitors. Hearing dogs are welcome.
For visually impaired people
Touch Tours can be arranged and guide dogs are welcome.
GOOD TO KNOW
If you are late, we cannot always guarantee admittance to a production or tour that has already begun. To avoid any disappointment, please always arrive in plenty of time before the scheduled start time.
The Globe Theatre is an outdoor, open-air auditorium, so please dress for the weather. Unless otherwise notified, performances and tours will continue in all conditions. The Sam Wanamaker Playhouse is an indoor space. Shakespeare’s Southwark Tours are an outdoor walking tour so please wear comfortable shoes and dress for the weather.
We recommend that each group should have at least one adult for every 15 students or children (we provide one free ticket for every 15 paid for). The group leader remains responsible for the conduct of all group members whilst on the premises. Please ensure any under 18s are accompanied by an adult at all times.
Photography and video recording is not permitted during a performance. Video recording is not permitted on a guided tour and photography may be restricted at certain times (for example if a workshop or rehearsal is in progress). Your tour guide will advise you.
If your visit to us includes a performance, you will receive an individual digital ticket for each member in your group. Tours work a little differently and for these, you will receive one digital ticket for the entire group.
Digital tickets will be emailed to you the day before your visit. You will need to show these on a mobile device on the day.
Please feel free to call our Box Office if you have any questions about the production or about how digital tickets work.